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Privacy policy

Privacy Policy
SkinMoMo Pte. Ltd.
Personal Data Protection Policy

Introduction

1.1. At Skinmomo Pte. Ltd., your privacy is our priority. We are dedicated to safeguarding your personal data in compliance with Singapore's Personal Data Protection Act 2012 (“PDPA”) and ensuring the privacy of all our customers.

1.2. This Personal Data Protection Policy (“Policy”) explains how Skinmomo Pte. Ltd. collects, uses, discloses, and retains personal data within Singapore. It also informs you about accessing and correcting your personal data, as well as raising inquiries or complaints regarding our data handling practices. This Policy applies to current and former customers, as well as other individuals interacting with us unless stated otherwise.

1.3. References to “Skinmomo,” “we,” “us,” or “our” in this Policy include Skinmomo Pte. Ltd. and its subsidiaries that collect, use, or disclose personal data in Singapore.

1.4. By interacting with us, submitting information, or signing up for our products and services, you consent to the collection, use, disclosure, retention, and sharing of your personal data by us, our representatives, and agents as described in this Policy.

1.5. This Policy complements, but does not replace, other consents you may have previously provided. It should be read alongside our Terms and Conditions. In case of inconsistencies, the Terms and Conditions will take precedence.

 


 

2. Types of Personal Data Collected

2.1. “Personal data” refers to information that identifies you, either directly or indirectly, such as:

· Name, identification numbers (e.g., NRIC, passport), contact details, mailing address, and email.

· Photos, employment history, education background, and income levels.

· Information about family members (e.g., spouse, children).

· Payment details (e.g., bank account or credit card information).

· Usage data from interactions with our websites and services.

2.2. Data may be collected directly from you, your authorized representatives, third parties, or publicly available sources.

 


 

3. How We Collect Your Personal Data

3.1. We collect data through various means, including:

· Application or registration forms.

· Agreements, documentation, or service usage.

· Communication via calls, emails, or social media.

· Online interactions with our websites and services.

· Participation in surveys, events, or promotions.

3.2. When providing third-party personal data (e.g., family members), you represent that their consent has been obtained for disclosure to us.

 


 

4. Purpose of Collecting, Using, and Retaining Personal Data

4.1. Personal data is collected to support business functions, including:

· Managing packages, services, or products.

· Processing payments, inquiries, and requests.

· Improving services and handling feedback.

· Conducting research and surveys.

· Complying with legal and regulatory requirements.

4.2. Marketing Purposes:
We may contact you with updates about memberships, benefits, and events via various communication methods. You may opt out anytime by following instructions in our communications or contacting us directly.

 


 

5. Disclosure and Retention of Personal Data

5.1. Personal data is retained only as long as necessary for the stated purposes or as required by law.

5.2. Data may be shared with:

· Skinmomo affiliates, service providers, and partners.

· Financial institutions, professional advisors, or regulatory bodies.

· Other parties authorized by you or required by law.

 


 

6. Use of Cookies

6.1. We use cookies to collect anonymous data about website usage for service improvement.

6.2. You can disable cookies via your browser settings, but this may affect website functionality.

 


 

7. Protecting Your Data

We implement appropriate security measures to safeguard your personal data against unauthorized access or risks.

 


 

8. Keeping Your Data Accurate

It is your responsibility to notify us of any changes to your personal data. We take reasonable steps to ensure data accuracy.

 


 

9. Withdrawing Consent

9.1. To withdraw consent for the use or disclosure of your personal data, contact us at:
Address: 84 Punggol Way, Unit #01-75, Singapore 829911
Email: mgmt@skinmomo.com

9.2. Withdrawal of consent may impact our ability to provide you with services or membership benefits.

 


 

10. Access and Correction of Personal Data

10.1. You have the right to access and correct your personal data. Contact us via email or visit our point of sale for assistance.

 


 

11. Contacting Us

If you have questions or concerns regarding this Policy, contact our Personal Data Protection Officer:
Address: 84 Punggol Way, Unit #01-75, Singapore 829911
Email: mgmt@skinmomo.com

 


 

12. Miscellaneous

12.1. This Policy is governed by the laws of Singapore.

12.2. Updates to this Policy will be posted on our website at https://skinmomoskin.com/privacy.

12.3. This website is not intended for individuals under 13. Personal data of minors is not knowingly collected.

For membership-related inquiries, email us at: askme@skinmomoskin.com.